store locator
Find us on Facebook
Search

FAQ

Frequently Asked Questions

Click the questions below to view answers. Click the More Details link to be redirected to a page with more information.

Show AllShow All Hide AllHide All

Contact Nature's Gate

bullet How can I contact Nature's Gate customer service?

Customer Service and Product Questions

Email us at customerservice@levlad.com

Or call 1-800-327-2012 (general questions, product inquiries, returns).

To place an order over the phone please call

Toll free: 1-800-421-1223
International: 1-203-922-7902
Monday – Friday
8am – 8pm EST

bulletMore Details: Contact Us
bullet I want to become a United States Retailer, who do I contact?

United States Retailers

Please email customer service customerservice@levlad.com and we will send you our distributor information.

bulletMore Details: Contact Us
bullet I want to become an International Retailer, who do I contact?

International Retailers

cathyg@levlad.com
818.882.2951 x114
818.407.4998 fax

bulletMore Details: Contact Us
bullet What is Nature's Gate Headquarters address and phone number?

Nature's Gate Headquarters

Nature's Gate
9200 Mason Avenue
Chatsworth, CA 91311
800-327-2012 toll-free
818-882-2951
818-407-4998 fax

bulletMore Details: Contact Us

Shipping Information

bullet What is Nature's Gate's Product Guarantee?

Our Product Guarantee

bulletMore Details: Product Guarantee
bullet What is Nature's Gate's return policy?

Our Returns Policy

bullet What is Natures-Gate.com's privacy policy?

Our Privacy Policy

bulletMore Details: Security & Privacy
bullet What is Natures-Gate.com's Security Guarantee?

Our Security Guarantee

bulletMore Details: Security & Privacy

Payment Information

bullet How can I place an order over the phone or by mail?

To place an order over the phone please call:

Toll free: 1-800-421-1223
International: 1-203-922-7902
Monday – Friday
8am – 8pm EST

Checks and money orders are accepted. Please send us a note and mail your request together with your payment (Please include the appropriate sales tax for CA, CT and IL delivery addresses) to:

ShopNatures-Gate.com
20 Constitution Blvd. South
Shelton, CT 06484

bullet What credit cards does Natures-Gate.com accept?

Accepted Credit Cards

VISA, MasterCard, American Express, and Discover.

Please note that charges to your credit card will appear as "The Consumer Link" for any purchase made through shopnatures-gate.com.

shadow shadow